The Process:
Mobile devices receive detailed map showing location of work order.
Customer equipment and equipment service history tracking are optional features.
Customer self help portal and web service request are optional features.
In field customer electronic signature capture and receipt printing are optional features.
GPS service real time vehicle tracking are optional features.
1. Work order input into software.
2. Work order sent to field personnel via mobile device.
3. Field personnel enters work done and parts used on mobile device.
5. Work order is sent to accounting software and automatically invoiced.
4. Field personnel sends work order back to office.
6. Detailed reports by employee, customer, etc.
